Return Policy

Effective Date: April 2026

Overview

Water Master Rafts does not accept returns or exchanges for products once they have been purchased. All sales are considered final.

No Returns Accepted

Due to the nature of our products and their use in outdoor and water environments, we are unable to accept returns, refunds, or exchanges. Customers are encouraged to carefully review product specifications and contact us with any questions prior to purchase.

Warranty and Repairs

While we do not accept returns, we stand behind the quality of our products. If you experience an issue with your product, please refer to our Warranty and Repair program:
https://watermasterrafts.com/warranty-repairs/

This program outlines coverage, eligibility, and the process for submitting repair or warranty claims.

Damaged or Defective Items

If your product arrives damaged or defective, please contact us within a reasonable timeframe after delivery. We may request photos or additional information to assess the issue and determine next steps under our warranty or repair program.

Order Accuracy

Customers are responsible for ensuring that all order details (including product selection and shipping information) are correct at the time of purchase. We are not responsible for issues arising from incorrect information provided at checkout.

Contact Information

For questions regarding your order, warranty, or repairs, please contact:

Water Master Rafts
476 Wines Way
Stevensville, MT 59870

Phone: (406) 777-5970
Toll-Free: 1-800-239-7238 (RAFT)
Email: info@watermasterrafts.com